Solution Adoption Consultant

ABOUT THIS POSITION

Right now, we are looking to add talent to our Enterprise Solution Adoption team. The Solution Adoption Consultant role will act as the primary client contact for Waystar solution-specific set-up and design issues during the implementation stage. The successful candidate will be comfortable in front of some of the most successful Health System and Hospital organizations in the U.S.

WHAT YOU'LL DO

• Subject Matter Expert assigned to Waystar revenue cycle implementations - ensuring   solutions   are delivered in compliance with contractual terms   and   aligned with Waystar   values and   processes .  

• D rives   a high level   of client satisfaction .    

• M anage s   and meet s   deadlines   of   multiple projects   simultaneously.  

• Establishes relationships with the client project team, key   influencers,   and client leadership.   

• C ommunicates challenges   and   shortcomings to   clients   and internal stakeholders , recommending solutions   when possible.  

• Leads client training sessions.  

• Evaluate client challenges and implement industry-leading best practices.  

WHAT YOU'LL NEED

• 3 + years working   in the healthcare revenue   cycle.    

• Strong process orientation, problem   solving   & troubleshooting   skills   with   a firm commitment to   quality.  

• HIPAA regulation knowledge .  

• Knowledge of   Back- End Revenue Cycle operations .  

• Experience with   x12 formats, i.e., 837/835, 270/271 and 276/277 .  

• Proficient with Microsoft Office Suite .  

• Excellent   written and oral communication skills .  

• T eam player .  

• Ability to travel up to   2 0% .  

Preferred Knowledge  

• Institutional and Professional Payer requirements  

• Clearinghouse   experience  

• Claims scrubber   experience   

• Hospital Health Systems/Physician Practice Management Systems   

ABOUT WAYSTAR

Through a smart platform and better experience, Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle.

Waystar’s healthcare payments platform combines innovative, cloud-based technology, robust data, and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most: their patients and communities. Waystar is trusted by 1M+ providers, 1K+ hospitals and health systems, and is connected to over 5K commercial and Medicaid/Medicare payers.  We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful, optimistic & fun.

Waystar products have won multiple Best in KLAS® or Category Leader awards since 2010 and earned multiple #1 rankings from Black Book™ surveys since 2012. The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and 5,000 payers and health plans. For more information, visit waystar.com   or follow @Waystar   on Twitter.   

WAYSTAR PERKS

• Competitive total rewards (base salary + bonus, if applicable)
• Customizable benefits package (3 medical plans with Health Saving Account company match)
• We offer generous paid time off for our non-exempt team members, starting with 3 weeks + 13 paid holidays, including 2 personal floating holidays. We also offer flexible time off for our exempt team members + 13 paid holidays
• Paid parental leave (including maternity + paternity leave)
• Education assistance opportunities and free LinkedIn Learning access
• Free mental health and family planning programs, including adoption assistance and fertility support
• 401(K) program with company match
• Pet insurance
• Employee resource groups

Waystar is proud to be an equal opportunity workplace. We celebrate, value, and support diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.