Financial Accounts Technician

Summary

The Financial Accounts Technician is organizationally aligned under the Chief Financial Officer, Consolidated Patient Accounts Center (CPAC), located at the Veterans Healthcare System in Middleton, Wisconsin.

Duties

• ***THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION*** This position involves a multi-grade career ladder. The major duties listed below represent the full performance level of GS-06. At the GS-05 grade level, you will perform assignments of a more limited scope and with less independence. You will progressively acquire the background necessary to perform at the full performance level of GS-06. Promotion is at the discretion of the supervisor and is contingent upon satisfactory performance, availability of higher-level work, and availability of funds. Major duties include, but may not be limited to the following: Reviews, researches, analyzes all accounts receivable records and documentation. Reviews and analyzes case information, remittance statements from the third-party payer or and others and the accounts receivable record relating to the debt. Analyzes third-party legal bills when additional information is received, or additional claims are paid. Reviews and verifies the validity of request for recoupment against benefit eligibility records, insurance data; vendor data and claim payment history. Reviews bill of collection for accuracy against submitted documentation, vendor address, fund control point, fiscal year, fund appropriation, claim refund payment, recoupment reason, etc. Validates and monitors accounts receivable transactions. Uses judgment and experience to reconstruct incomplete files and gather and organize information for inquiries. Interviews by telephone or via mail, beneficiaries and insurance representatives, to obtain sufficient information to process a case. Reconciles error reports and takes corrective action between different systems. Audits bill of collection and billing documents for error, omissions, duplications, and inconsistencies. Utilizes systems to review claims. Perform other duties as assigned. Work Schedule: Monday-Friday 8:00am-4:30pm Recruitment & Relocation Incentives: May be approved for highly qualified candidates Critical Skills Incentive (CSI): Not approved

Qualifications

SPECIALIZED EXPERIENCE GS-5: Applicants must possess at least one (1) full year of specialized experience that equipped them with the particular knowledge, skills, and abilities to perform successfully the duties of this position, and that is typically in or related to the work of this position. To be creditable, this experience must have been equivalent to at least the GS-4 level in the Federal service. Examples of specialized experience include: following instructions about timeliness, objectives, and relative priorities for doing administrative work; communicating with co-workers and supervisors to discuss administrative concerns; and reviewing and determining the appropriateness of administrative data. NOTE: Experience must be documented within the resume to receive credit indicating clearly the nature of duties and responsibilities in each position, month and year and the number of hours a week spent in such employment. OR EDUCATION GS-5: You must have successfully completed a bachelor's degree or 4 years of education above the high school level in any field for which high school graduation or the equivalent is the normal prerequisite. This education must have been obtained in an accredited business, secretarial or technical school, junior college, college or university. One year of full-time academic study is defined as 30 semester hours, 45 quarter hours, or the equivalent in a college or university, or at least 20 hours of classroom instruction per week for approximately 36 weeks in a business, secretarial, or technical school. (Transcripts Required.) OR COMBINATION OF EDUCATION AND EXPERIENCE GS-5: An equivalent combination of specialized experience and post high school education as described above that demonstrates the ability to perform the duties of this position. (Transcripts Required.) SPECIALIZED EXPERIENCE GS-6: Requires at least one year of specialized experience that equipped the applicant with the particular knowledge, skills and abilities to perform successfully the duties of this position, and that is typically in or related to the work of the position to be filled. To be creditable, specialized experience must have been equivalent to at least the GS-5 grade level in the Federal Service. Specialized experience includes utilizing multiple electronic accounts receivable and financial systems applying knowledge of medical terminology and diagnostic coding to complete tasks pertaining to healthcare insurance verification, billing, first and third-party collections, and resolving claims submissions. (Resume(s) must clearly support the duties and experience required for this position. We will not make assumptions regarding experience.) For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education. There is no educational substitution at the GS-6 grade level. NOTE: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Requirements

You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required. Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) - See "Required Documents" below for details. As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Grade: GS 5 to 6. . Apply by 2026-11-09 on USAJOBS.