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File Clerk (OA)

Veterans Health Administration

Milwaukee, WisconsinFull time$38,076 - $49,502Posted October 30, 2026

Summary

OUR MISSION: To fulfill President Lincoln's promise "To care for those who have served in our nation's military and for their families, caregivers, and survivors" - by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate whole health care to Veterans?

Duties

  • This position is in the Health Information Management (HIM) section at the Clement J Zablocki VA Medical Center, Milwaukee, WI, a level 1a facility. The primary duties of this position is to maintain, preserve and secure the records and provide efficient service for direct and indirect patient care. This will be done by managing the receipt and scanning of health documents in a timely and accurate manner. This position will also perform various Scanning unit support tasks. DUTIES INCLUDE: Performs duties related to receipt, indexing, scanning, destruction, and transfer of health and administrative information for the Patient Records Section. Validates that all necessary health/administrative information is integrated into the Computerized Patient Record System (CPRS). Responsible for completing the scanning process daily, including indexing and scanning. Tracks, retrieves and performs follow up activities on medical records charged-out in the Records Tracking System longer than 10 days. Assists supervisor in all activities specifically related to the creating and retiring of Consolidated Health Records (CHR) to the VA Record Center and Vault (VARC&V). Arranges records for storage/reference, scheduled retirement, and retrieval Answers telephone and requests of Medical Center staff. Work Schedule: Monday through Friday; 7:30am to 4:00pm Telework: Not available. Virtual: This is not a virtual position. Position Description/PD#: File Clerk (OA)/PD07160A Relocation/Recruitment Incentives: Not authorized. Critical Skills Incentive (CSI): Not authorize Permanent Change of Station (PCS): Not authorized

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/09/2026. GS-4 Level Grade Requirements: Typing Proficiency: Must be able to type at least 40 words per minute. EXPERIENCE: Must have one year of general experience. GENERAL EXPERIENCE is progressively responsible clerical, office, or other work that indicates ability to acquire the particular knowledge and skills needed to perform the duties of this position being filled. OR EDUCATION: Must have successfully completed at least two years of education above the high school level. This education must have been obtained in an accredited business or technical school, junior college, college or university. One year of full-time academic study is defined as 30 semester hours, 45 quarter hours, or the equivalent in a college or university, or at least 20 hours of classroom instruction per week for approximately 36 weeks in a business, secretarial, or technical school. TRANSCRIPT REQUIRED OR COMBINATION: Must have successfully completed equivalent combinations of post-high school education and experience as described above. TRANSCRIPTS REQUIRED Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work requires sitting, standing, bending, stretching, walking, lifting, pulling and occasional lifting less than 50 pounds. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Requirements

You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required. Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Grade: GS 4. . Apply by 2026-11-09 on USAJOBS.

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