Administrative Support Assistant

Summary

This position is located in the Veterans Family member Program Directorate within the Office of Integrated Veteran Care. This position provides administrative support for the VFMP program. One vacancy located in either Lakewood, CO or Washington, D.C.

Duties

• ***THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION*** Major Duties : Serves as the office manager for the directorate assigned. Coordinates and makes travel reservations. Prepares forecasts and develops budget projections based upon historical usage and expected needs. Assists in the development and maintenance of the on-boarding process for new employees. Provides general clerical public contact support services such as answering the telephone, referring visitors, and providing information about the office, its functions, and standard operating procedures. Ensure budget remains within guidelines and informs management if the budget is nearing it's limits. Maintains calendars, schedules and plans events and meetings for affairs within an organization. Acts as the point of contact for all SharePoint issues impacting the Directorate. Responds verbally and/or in writing to inquiries and administrative problems brought forth to the Directorate. Serves as the primary timekeeper and is responsible for maintenance of the Directorate staffing roster. Serves as the records liaison and will assist in implementing a successful records management program. Work Schedule: Monday-Friday, 8:00am-4:30pm. Various work schedules are available, due to operational necessity and at the discretion of the supervisor. Recruitment & Relocation Incentives: Not authorized Critical Skills Incentive (CSI): Not approved Telework: This position may be authorized for telework. Telework eligibility will be discussed during the interview process.

Qualifications

Specialized Experience: You must have one year of specialized experience that equipped you with the knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the position. To be creditable, specialized experience must have been equivalent to at least the GS-06 grade level in Federal service. Examples of specialized experience include: Schedules appointments, coordinates meetings/conferences; provides general calendar maintenance and clerical services; reminds staff of scheduled meetings and makes administrative arrangements, as required; Serves as primary timekeeper for maintenance of directorate staffing roster and timecards; acts as liaison with payroll to resolve timekeeping conflicts; Assists in implementing a records management program; ensures records are dispositioned according to policy; conducts regular reviews of records. This experience must be detailed in your resume to receive credit. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

There is no educational substitution at this grade level.

Requirements

You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required. Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) - See "Required Documents" below for details. As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Grade: GS 7. . Telework eligible. Apply by 2026-11-05 on USAJOBS.