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Administrative Officer

Department of State Headquarters

Hot Springs, Arkansas; Tucson, Arizona and 3 moreFull timeOperations$88,621 - $115,213Posted October 30, 2026

Summary

The Bureau of Consular Affairs (CA) at the U.S. Department of State is seeking to fill multiple Administrative Officer positions within its Passport Services Directorate at passport agencies across the United States. These positions play a vital role in overseeing administrative and business operations that support the effective and efficient delivery of passport services. TO LEARN MORE ABOUT CONSULAR AFFAIRS VISIT: https://www.state.gov/about-us-bureau-of-consular-affairs/"

Duties

  • Responsible for the assembly of information and compilation of reports dealing with production figures, aging data, and cost of operations.
  • Develops criteria for goal evaluation and for program effectiveness by identifying and analyzing pertinent information, assessing accomplishments, and recommending action.
  • Plans and conducts program evaluations focusing on the efficiency and effectiveness of agency operations, using knowledge of pertinent government-wide laws and regulations, Departmental policies, and precedents.
  • Responsible for implementing the assigned passport agency's delegated budget relating to travel, training, awards, overtime, and other budgetary expenditures in support of both short-term and long-term management operational goals and directives.
  • Analyzes and tracks audit workload at the assigned agency, including distribution of audit burden, for use by the management team in developing and implementing action plans for reducing audit backlogs.

Qualifications

Applicants must meet all the required qualification requirements described below by the closing date of this announcement. NOTE: Applicants must meet time-in-grade and time after competitive appointment requirements, by the closing date of this announcement. Time-In-Grade Requirements: Federal applicants must have served 52 weeks at the next lower grade to satisfy time-in-grade restrictions, per 5CFR 300, Subpart F. Applicants must have 1 year of specialized experience equivalent to the GS-11 level in the Federal service which provided the applicant with the particular knowledge, skills and abilities to perform the duties of the position. Qualifying specialized experience must demonstrate the following: Experience analyzing organizational workloads to assess resource needs and improve operational efficiency. Evaluating program policies and processes to identify deficiencies and recommend improvements that enhance operational efficiency and program effectiveness. There is no substitute of education for specialized experience for the GS-12 position.

Education

Education requirements do not apply to this vacancy announcement.

Grade: GS 12. , Shift work is required. Telework eligible. Apply by 2026-11-12 on USAJOBS.

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